IP Telephony Services (VoIP)

IP telephony, or voice over IP (VoIP) is a communication protocol that allows to use the Internet to place or receive phone calls. This technology was introduced on the market around 2004, following the adoption of high-speed Internet access. Just a few years later, 80% of new private telephone exchanges (PBX) installed in business are are already dedicated to VoIP.

Who can Benefit from VoIP?

With high-speed Internet, VoIP is available to everyone, whether for a single residential line or to the employees of a large company. Solutions are highly scalable. The self-employed, for example, can get a normal phone number and even add a toll free number for customers. A small business can have a general phone number and a phone number for each employee in the office. A medium-sized company can benefit from communications capabilities internally between offices as well as its customer communications at a lower cost.

What are the Advantages of VoIP?

Some needs are particularly well served by VoIP, to the point where traditional systems are simply no longer competitive. Here are some examples:

  • Toll-free number for customers;
  • Add extra lines at low cost;
  • Long-distance calls in Québec, Canada and the United-States;
  • Ability to record calls;
  • Receiving voicemail messages by email;
  • Cascading Lines.

With VoIP, all features and functionality hired at great expense by the traditional phone companies like call waiting, conference calls, call forwarding, etc. are available.

VoIP Services Offered by Tek Micro

First, we will help you determine what type of equipment corresponds to your needs while being the most cost effective for your situation. If the installation of a private telephone exchange (PBX) or VoIP server is required, we can integrate your IT park. You can even take advantage of financing options with leasing!

Certified and graduate Tek Micro technicians are the best people to find the most cost effective solution for you. For more information, come see us at our store located in the Halles de Granby shopping center (737 Principale) or call us at 450-378-5522.

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